It appears that there is an issue with an automatic refresh of the QuickBooks Online credentials stored in EZLynx after 90 days. 

 

To resolve this: 

  • Disconnect and reauthorize the connection.
    • Click the Accounting icon and hover over it to choose Configuration.
    • Click the System Settings tab in blue at the top.
    • Under the Agency tab, next to Status, click Disconnect.
  • Configure the Interface - Once the final GL & check exports are complete, and you’ve decided which configuration options you’ll use, it is time to configure the interface.  
    • Click the Accounting icon, then hover over the Accounting icon and select Configuration.
    • Go to the Systems Settings tab, then Agency tab.
    • At QuickBooks Application, select Online Webservices.
    • Select options for Export Type and Export Transactions.
    • At Effective Date, enter today’s date.  
    • IMPORTANT: Click Save at the bottom of the page.
    • Click the Connect to QuickBooks button to authorize the interface.
    • In the pop-up, enter a Company Administrator’s QBO credentials.
    • Click Authorize.
    • The EZLynx System Settings QuickBooks status should now show Connected.
  • Then reprocess any errors.
    • Hover over the Accounting icon and click General Ledger.
    • Select Export to GL at the top in blue.
    • Under the Errors tab, reprocess any transaction listed.
      • You may need to hit Reprocess for every transaction in the error tab. Please note that it can take a few minutes for the transactions to process.