Applied Pay is a cloud-based electronic payments solution enabling agents and brokers to provide their customers with the ability to make secure online payments via seamless integrations into Applied Epic, Applied CSR24, and EZLynx Client Center.


One of the steps to getting Applied Pay setup is to gather information needed to register you as a merchant within the Applied Pay system. Down below you'll find a list of the information, you'll need on hand before you begin the registration step. 


  • Know Your Customer/Business (KYC/KYB) Information
    • Your company's legal entity name, address, phone number, and website URL
    • Social Security Number (SSN) and date of birth of all individuals who directly or indirectly own 25% or more of the company
    • Employer Identification Number (EIN) for the company
    • Bank Details (including ABA Routing Number and Account Number) for the company
    • Other documentation if requested - for example a driver's or business license may be required if any of the previous information cannot be processed.


Please note, bank letters are the least favorable method of bank verification as an e-signature/physical signature/stamp from the bank is required and there is a high possibility that the agency's bank may not be able to accommodate this requirement. 


Because of the above, we recommend that the easiest bank verification document to use is a Trust Account check, or an online banking environment screenshot. The current list of documentation that can be used is as follows: 


  • Bank Statements
  • Deposit tickets or depoit forms
  • Screenshots of your online banking environment
  • Official emails or letters from your bank checks


Whichever document you use from the above list, it must contain the following: 


  • The Account Holder Name - This must match the legal entity name or trading name you submitted in your application for a live account.
  • The account number or IBAN
  • The date of issuance, which must be less than 12 months ago. This requirement applies to all types of documents except for checks.
  • The country where the bank account is located.
  • An indicator that the document was issued by a bank, such as the bank name, a bank logo or a bank-specific font. 


Please also be aware that for any verification document, the following file conditions must be met for a document to be accepted: 


  • Formats: JPEG, JPG, PNG, or PDF (maximum 2 pages)
  • Size for PDFs: minimum 1 KB, maximum 4 MB
  • Size of other formats: minimum 100 KB, maximum 4 MB
  • Must be readable (not blurry or faded)
  • Must not be cropped, rotated, angled, over/under exposed


Once you have all the information listed above, check out our Applied Pay - Registration & Training for next steps!


Attention! - Either an agency owner or a legal signatory may complete the online registration for Merchant Services. However, please make certain whoever is doing the registration has the personal information (listed above) for any and all owners with at least 25% ownership on hand during the registration process as the information for the signatory, controller, and owner are required to complete registration.