We are excited to announce the Policy Purchase - Safeco (Auto CO) Beta! This beta is currently only for Safeco Personal Auto Policies in the state of Colorado, so please keep this in mind before submitting an application to participate in the beta. If you are interested in participating in the beta, please fill out our EZLynx Product Partner Form.


At this time, EZLynx offers Rate Call 1 (RC1) meaning agents must navigate to the carrier website still to complete the application and buy the policy. 


The Policy Purchase - Safeco Beta, aims to integrate support for ordering all the required reports, making the payment, and issue the policy which would allow agents to buy policies without having to leave the EZLynx Rater.  .


Once the initial rating call is completed and the application meets the requirements for proceeding (decided by carriers), agents should have the ability to go ahead with the policy-buying process.


The key benefits of this feature:

  • Greater Versatility – Eliminating the need for users to navigate to the carrier system.
  • Increase Efficiency – Enhanced user experience. Easier and faster to purchase the policy.
  • Future Scalability – Helps increase customer retention with the product.


In this article, we will cover the reports ordering process. The billing and policy issue processes are still under construction and will be released in a future update for this beta. We look forward to working together to make the best product we can! 


Did you know? - You can click on the images in our articles to make them bigger!

How It Works


When the RC1 application is submitted and you get a successful quote, you will see the ‘Finalize & Bind’ button on the Quote Results screen. This is available in both the Graph view and Non-Graph view.


Graph View

 


Non-Graph View

 



To begin with the policy purchase process, you need to confirm the method of payment you are going to use by clicking on ‘Yes, proceed’ button.


 



Upon confirmation, you will be directed to the Additional Information page. 



Before we get into the details about this page, let us have a look at the section on the right-hand side of the screen, which will show you the latest premium details at every step of the process.

  • Go to carrier – This will take you to the Safeco’s Q&I site.
  • Privacy policy – This will take you to the Privacy policy page on the Safeco’s website.


On the Additional Information page, you will be able to see the following details provided during the RC1 process.


  • Policy Info – In this section, you will find the details of Policy Term, Effective Date and Safeco’s level of coverages for vehicles.


  • Applicants – In this section, you will find the following details of the Primary applicant and the co-applicant included in the RC1:
    • Primary Email Address
    • Last Name
    • First Name
    • Gender
    • Date of Birth
    • Occupation Industry
    • Occupation Title
    • Education


  • Coverages – In this section, you will find the details of the Coverages selected in the RC1. Limits are mapped to the limits supported and sent by Safeco in response to the RC1 application submitted.


  • Vehicle Coverages – In this section, you will be able to see the vehicles included in the RC1 with the following details:
    • VIN
    • Vehicle Year
    • Vehicle Make
    • Model
    • Sub-Model
    • Comprehensive Deductible
    • Collision Deductible
    • Auto Loan/Lease Coverage
    • Ridesharing
    • Comprehensive Physical Damage Coverage
    • Collision Physical Damage Coverage
    • New Vehicle Replacement
    • Better Car Replacement
    • Roadside Assistance
    • Loss of Use
    • A/V & Customized Equipment


  • Telematics – In this section, you will be able to see the details of the drivers opted for the RightTrack Telematics program. If you have not opted for the program during the RC1, you can do so during the policy purchase process by selecting “Opt-in for all drivers” option. This will consider all the drivers in the application.

    You need to provide the Email address and an alternative phone number. These are required if you have not provided this information during RC1. You also need to confirm that you have explained about the program and verified the email address and phone number.

Once you have verified or modified the details on this page, and ready to move to the next steps, click on ‘Save & continue’. This will take you to report ordering process.

 



First report which you will be ordering is the 'Prior Insurance’ report which will provide you the details of any previous insurance coverages you may have.



You'll see the status of the report on this page. Any subsequent reports using the reorder button will let you know if there were any changes.




You can continue in the process, or if you find the report results are incorrect, you can go to Safeco’s Q&I site to view the report by clicking on the “Go to carrier” available on the right-side section of the page.



Once you continue from the Prior Insurance page, you will be directed to the Driver Discovery page to order the report to uncover any potential drivers in the household.

 


After ordering the report, you will be displayed with the details of primary applicant, co-applicant and any new drivers found. 



New Driver Found chips will indicate each of the new drivers found in the report. You can then update the details of the drivers to make them either eligible or ineligible.


To make a driver eligible, select the value in the “Rated Driver” field as “Rated”.



There are three ways you can make a driver ineligible:

  • By selecting the value in the “Rated Driver” field as “Non-Rated” or “Excluded”.


  • By selecting the value in the “Relationship to Insured” field as “Duplicate Operator”, “Unknown – Customer does not know this operator” or “Deceased”.


  • By selecting the value in the “Relationship to Insured” as “Other” and “Household Status” as “Deceased”


After updating all the required details, you must click on “Update drivers” to add the eligible drivers to the application. Click on “Continue” to proceed to order the ‘Claims History” report.

 



You will be directed to the Claims History page to order the claims history report. This will give you a report of all the claims made for the vehicles added in the application. 




You'll see the status of the report on this page. You can 'Continue' in the process, or if you find the report results is incorrect, you can go to Safeco’s Q&I site to view the report by clicking on the “Go to carrier” available on the right-side section of the page.




Once you continue from the “Claims History” page, you will be directed to the MVR Report page to order the report to find any incidents, license status or the eligibility of a driver.

 


Reorder: You can reorder the reports anytime by clicking on the ‘Reorder” button. 



After all the reports are ordered, you are all set to proceed to the payment and policy issue process which will be released in future updates.

We hope you enjoy this new Beta feature and look forward to working together to make the best product we can! Check out our other Beta articles to see what other innovations are happening at EZLynx!