This FAQ article addresses common billing and payment portal questions. Use the Click Here button to quickly access the payment portal, or click on the questions below to show the answer. 



Why did I receive a notification about an outstanding balance on my account?
  • We reach out to customers if they have a partial or full balance due that is greater than 30 days due. Simply follow the steps in the notification to update your payment portal at https://billing.appliedsystems.com.
Has there been a change in the billing system?
  • Yes, our billing recently switched systems to be unified under our parent brand, Applied Systems. All EZLynx billing notifications will come from an Applied Systems email alias.
How can I resolve outstanding billing issues?
Who can I contact for help with billing issues?
  • For subscription-related inquiries (invoices, cancellations, product updates, user changes, amendments, portal access), please email billingquestions@appliedsystems.com or call (800) 999-5368 - Option 3 to speak with a Billing Specialist.
  • For account statement and payment inquiries (outstanding balances, copy of statement, payment issues), please email accountsreceivable@appliedsystems.com.
  • If you have questions about your bill, please contact our billing team at billingquestions@appliedsystems.com or call (800) 999-5368 - Option 3  for our billing department.
What should I do if I am not receiving emails/invoices from EZLynx billing?

We hope this FAQ article was helpful in learning how to resolve billing & payment portal issues. Please let us know if this article was helpful by answering the question below. Check out our related articles on the right-side of the page to learn more about EZLynx!