Any phone system that can open a URL with a custom search phrase can integrate with your EZLynx account. 


A common setup is to have the phone system open EZLynx in a new browser window every time a phone call is answered. In the screenshot example below, the phone system that's connected to your computer will opens EZLynx and automatically searches for a matching phone number. If a match is found, simply click the customer name for instant access to their account.


See our New! Enabling VoIP Vonage Integration In Connect Marketplace integration to learn more! 


THIS FEATURE IS SETUP BY CONTACTING YOUR PHONE SERVICE PROVIDER. 

Give them the Base URL below.  It does not include the Custom Search Phrase.  The custom search phrase is added by the individual phone provider.

https://app.ezlynx.com/applicantportal/Search/Index?searchPhrase=


What is a Custom Search Phrase?

  • A custom search phrase is unique to each phone provider, but it's usually something like…. %%caller_number_raw%%
  • The EZLynx preferred final output of the search phrase is the 10-digit phone number with no dashes; for example “2145555555”


Example of the final URL result in EZLynx

https://app.ezlynx.com/applicantportal/Search/Index?searchPhrase=2145555555