FIX - Agent/Producer Code Missing
Modified on: Wed, 25 Nov, 2020 at 8:50 PM
Within EZLynx Rating Engine, there are fields for agent / producer codes. Sometimes the user types their code in manually, and other times the field has a drop-down menu of codes. The options in the drop-down menu transfer to EZLynx from the carrier site, based on the carrier login set in EZLynx. Therefore, EZLynx does not control which codes are available in the drop-down menu. We simply display the same codes that are available on the carrier site.
If a code is missing from the drop-down menu in EZLynx, this is always a carrier issue:
- Log into your carrier account.
- If the code is not displayed in your carrier account, the carrier must add the code to your carrier account.
- If the code is displayed in your carrier account, the carrier still has to make some type of update within your carrier account that will transfer the code to EZLynx.
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