EZLynx for Outlook is a powerful tool that makes time spent working emails more productive. EZLynx for Outlook automatically matches emails to your Personal and Commercial applicants in EZLynx. Emails and attachments can then be saved to applicant accounts for a clear audit trail of communications. This helps keep agent and customer interactions organized and creates a permanent record for errors and omissions purposes.


In this article, we cover how to install the Outlook Plug-in. We also go over how uninstall if you are having issues with the plug-in. If you have an Office 365 Subscription and would like to try out the newer version of this feature, check out our Outlook - How to Install the Outlook Add-In article!


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How to Install the Plug-in


To install the EZLynx for Outlook Plug-in, copy and paste this link into a Chrome Web Page. 



Then, click on the downloaded file that shows up in the bottom left-hand corner of Chrome.



Once the file opens, a pop-up will appear asking if you'd like to install. To install, click the Install button. 



When the plugin is finished installing, the pop-up will update to let you know it was successfully installed. Click the Close button to close the pop-up.



If you have the Outlook Desktop version already open, close it and reopen. A pop-up in Outlook should appear asking you to input your EZLynx Username and Password. This is the same account information you use to log into your EZLynx account every day. 


Once you input your credentials, a blue EZLynx bar will appear on the right-hand side of your screen. Congratulations! You've successfully installed the EZLynx for Outlook Plug-in. Check out the video in the intro of this article to find training on how to use it! 


How to Uninstall the Plug-in


Having issues with your EZLynx for Outlook Plug-in? A great first troubleshooting step is to try uninstalling and reinstalling the plug-in. To uninstall the Outlook Plug-in, search for the Control Panel of your computer by typing Control Panel in the search bar. Once found, click on Control Panel.



Once inside the Control Panel, click on Programs and Features.



Then, find the EzLynxOutlookAddin option and click on it. This will allow you to then click on the Uninstall button.



A pop-up will appear asking you to confirm you would like to uninstall the EZLynx Plug-in. Click the Ok button. This should prompt the system to start the uninstall.



Once the uninstall is completed, the EzLynxOutlookAddin option will disappear from the list of your Programs and Features. Congratulations! You've just successfully uninstalled the EZLynx for Outlook Plug-in!


To reinstall the EZLynx for Outlook Plug-in, check out the steps in our How to Install the Plugin section of this article!


If you have any issues uninstalling or reinstalling the EZLynx for Outlook Plug-in, please email EZLynx Support at support@ezlynx.com or call at (877) 932-2382.