EZLynx is constantly in the process of enhancing, improving performance and looking at any feedback that can add value to the system. The following bugs and enhancements were resolved in this release.   


TABLE OF CONTENTS


Accounting 


  • Payment Processing Incorrect on Auto Policies (EPS-8208): Resolved an issue where customers were getting confused between whether they should be making a one-time payment of DB payment. 


  • Agency Payment Not Showing Correctly (EPS-7427): Resolved an issue the invoice amount was not showing correctly when taking a payment. 


Automation Center


  • Lost Customer Workflow Not Triggering (EPS-8376): Resolved an isolated issue where the customer lost trigger weas not firing correctly. 


  • Assigned Producer’s Signature Incorrectly Adding (EPS-8217): Resolved an issue where the assigned producer signature was getting added on emails from Automation Center when it should not be.  


  • Policy Summary Not Generating (EPS-7880): Resolved an issue where the policy summary was generating blank for policy change automations.  


Certificates


  • Certificate Names Not Appearing Correctly (EPS-8526): Resolved an issue where some certificates were being titled with the Master Certificate name instead of the holder’s name.  


  • Client Center Missing In Certificate Action Options (EPS-8531): Resolved an issue where the certificate self-generation option was missing for Client Center in the Documents Tab.  


  • System not Recognizing the Pending Term on CPKG (EPS-8427): Resolved an issue where ACORD23 was unable to create a certificate when the CPKG had a mix of sub-lobs.  


  • ACORD27 Boxes Not Filling Correctly (EPS-8325): Resolved an issue where ACORD27 boxes were not filling correctly for perils insured, basic, broad, and special.  


Commissions 


  • Branch Users Unable To Open Text Message Attachments (EPS-5908): Resolved an issue where branch users were unable to open text message attachments for customer accounts they had access to.


Communication Center 


  • Send Attachment Size Causing Error (EPS-8025): Resolved an issue where emails were failing to be sent due to the attachment file size, but nothing was alerting the customer to the error.  


eSignature


  • Font Selection Not Getting Retained (EPS-8108): Resolved issue where the fonts on a eSignature were reverting to Ariel vs what the agent had selected.  


  • Review Reprint to PDF Not Working (EPS-8426): Resolved an issue where a customer was experiencing an error when trying to create an envelope.  


  • Setup Envelope Step not taking Certain Characters (EPS-8296): Resolved an issue where the reference number field was not allowing the underscore character. 


  • Signature Blocks Misplaced After Signing (EPS-7459): Resolved an issue where jot blocks were not correctly aligned after the signatures had been added. 


  • Completed Envelopes Are Stuck As Pending (EPS-6389): Resolved an issue where envelopes were not displaying their correct status in EZLynx.


Management System 


  • Agency Performance Goals Are Varying (EPS-7846): Resolved an issue where the performance goals were not displaying a consistent value.  


  • Agency Performance Goals Not Calculating Correctly (ESP-7658): Resolved an issue where the New Business Premium goals were not calculating the total monthly value correctly.   


  • Lead Source Not Pulling Correctly (EPS-8425): Resolved an issue where branch users were not able to change the lead source on their accounts. 


  • Additional Addresses Unable to be Removed Once Added (EPS-8390): Resolved an issue where customers were unable to remove an address once it had been saved in the system.  


  • Customer Since Date Incorrectly Updating (EPS-8320): Resolved an issue where the customer since date was auto updating whenever you made a modification and saved it on the details tab.  


Rating Engine


  • Selected Quote Result View Not Staying (EPS-8523): Resolved an issue where the customer’s selection for the quote result view was not sticking. 


  • Underwriting Dashboard Filtering (EPS-8486): Resolved an issue where the dashboard was not correctly showing the selected filter days. 


  • Printing Auto Rating Results Not Showing Vehicles (EPS-8258): Resolved an issue where the vehicle details were not appearing in the print out results for auto quotes.


Reporting


  • MAP Pulse Report not Working for Members (EPS-7984): Resolved an isolated issues where some of the member agencies were not getting access to the MAPs Pulse Reports.   


  • Renewal Detail Report Not Pulling Correct Data (EPS-8059): Resolved an issues where the Renewal Detail Report was not displaying the renewal manager and renewal status correctly.  


Sales Center


  • Branch User Unable to See Opportunities Assigned to Them (EPS-7634): Resolved an issue where users in branch could not see opportunities assigned to them from the main location.


Submission Center 


  • Equipment floater not saving due to error (EPS-8430): Resolved an issue where an undefined error was happening for Inland Marine submissions in the Equipment Floater section. 


  • Task status is incorrect (EPS-8287): Resolved an issue where closed/completed tasks in Submission Cetner were showing as open. 


  • Hidden Fields on Commercial App Causing Errors (EPS-7883): Fixed an issue in CL applications where errors were hidden behind the ‘View More Fields’ option.  


  • Error with Apps Handling Whole Numbers (EPS-7882): Fixed an issue in CL applications where field values for Worker Comp were not mapping correctly.  


  • Comm Prop Has Incorrect Character Limit (EPS-7643): Based on feedback, we increased the character count for the Type of Blanket field.  


  • Missing Section in Inland Marine (EPS-7642): We fixed an issue where the Inland Marine was missing the ‘Class of Business’ section.