EZLynx

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Release Notes

This folder contains all articles about our most recent release.

Recipient Lists for Email Campaigns
We are excited to announce the new Recipient List feature for Email Campaigns! Currently, users use Saved Reports to create their list of recipients for...
Wed, 2 Jul, 2025 at 5:15 PM
Accounting Receivables Overview
With this release, we are excited to announce the new Receivables Overview for all Accounting Users! This page provides a real-time view of your agency’s cu...
Thu, 10 Jul, 2025 at 7:07 PM
EVA AI for EZLynx Outlook Add-In (Office 365)
We’re excited to announce that with this release, Advanced Package users are now able to take advantage of powerful new AI summarization features within the...
Thu, 10 Jul, 2025 at 1:59 PM
Google Review Request via Text/Email
We’re excited to announce with this release, we've added the ability to send Google review requests via text and email, making it easier than ever to bo...
Thu, 10 Jul, 2025 at 1:58 PM
EZLynx Virtual Agent (EVA) Business Hours
With this release, we’re excited to announce that you are now able to set Business Hours for your EZLynx Virtual Agent (EVA). This new feature gives Agency ...
Thu, 10 Jul, 2025 at 1:58 PM
EVA AI Account Summarization Enhancements
We’re excited to announce some new enhancements to the EVA AI Account Summarization feature pane. You are now able to generate 12-month account summarizatio...
Thu, 10 Jul, 2025 at 1:59 PM
General Bug Fixes and Enhancements for 2025 Q2
EZLynx is constantly in the process of enhancing, improving performance and looking at any feedback that can add value to the system. The following bugs wer...
Fri, 20 Jun, 2025 at 1:57 PM
MA and NC Regulatory Changes for Rating
With this release, we have made enhancements in the Rating Engine for the following state regulatory changes: Massachusetts (MA)North Carolina (NC) Sta...
Wed, 25 Jun, 2025 at 3:30 PM
Citizens LCR Quoting Workflow
In this release, we have updated how the personal lines rater behaves when a Citizens Licensed Customer Representative user (LCR) in Florida, submits a Home...
Thu, 10 Jul, 2025 at 2:00 PM