EZLynx

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Rating Engine FAQs, Tips, Tricks, & Fixes

This folder holds all articles that will help users find answers to common Rating Engine Questions, fixes for common Rating Engine errors, & best practices to avoid them in the future.

FIX - Unable to Initiate Personal Lines Error
Are you receiving the “Unable to initiate Personal Lines quoting on carrier website” error? This error is usually caused by one of two things:   1)...
Mon, 10 Feb, 2025 at 5:30 PM
FIX - Agent/Producer Code Missing
Within EZLynx Rating Engine, there are fields for agent / producer codes.  Sometimes the user types their code in manually, and other times the field has ...
Mon, 10 Feb, 2025 at 5:30 PM
FIX - Save & Go To Buttons Grayed Out
If your on a Customer's Details tab and the Save & Go to Auto & Home buttons are disabled, the most common issue is that the Date of Birth has...
Mon, 10 Feb, 2025 at 5:30 PM
FIX - Payment Option Not Provided By Carrier
Receiving the message, "Payment Options not Provided by Carrier?" This is simply a display issue, and there is a quick fix to view the premium r...
Mon, 10 Feb, 2025 at 5:30 PM
FL Rating - Citizens Manual Eligibility Exception
With this release, we are excited to share an update for the Personal Lines Rater for Florida Home and Dwelling Fire quote application to Citizens. You ca...
Fri, 7 Mar, 2025 at 5:33 PM
FL Citizens Replacement Cost Estimator (RCE) BETA
With this release, we are excited to announce updates to the personal lines rater if you are an EZLynx user in Florida, submitting a Home and Dwelling Fire ...
Tue, 15 Apr, 2025 at 2:27 PM
Single Sign-On (SSO) Integration with Citizens PolicyCenter
With this release, we are excited to announce the Single Sign-On (SSO) integration, starting with Citizens PolicyCenter!  This feature streamlines your ...
Mon, 9 Jun, 2025 at 1:44 PM