EZLynx

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Rating Engine FAQs, Tips, Tricks, & Fixes

This folder holds all articles that will help users find answers to common Rating Engine Questions, fixes for common Rating Engine errors, & best practices to avoid them in the future.

FIX - Unable to Initiate Personal Lines Error
Are you receiving the “Unable to initiate Personal Lines quoting on carrier website” error? This error is usually caused by one of two things:   1)  ...
Wed, 25 Nov, 2020 at 8:44 PM
FIX - Agent/Producer Code Missing
Within EZLynx Rating Engine, there are fields for agent / producer codes.  Sometimes the user types their code in manually, and other times the field has a ...
Wed, 25 Nov, 2020 at 8:50 PM
FIX - Save & Go To Buttons Grayed Out
If your on a Customer's Details tab and the Save & Go to Auto & Home buttons are disabled, the most common issue is that the Date of Birth has a...
Fri, 18 Dec, 2020 at 8:42 PM
FIX - Payment Option Not Provided By Carrier
Receiving the message, "Payment Options not Provided by Carrier?" This is simply a display issue, and there is a quick fix to view the premium ret...
Fri, 18 Dec, 2020 at 9:01 PM