Text Messaging
This folder contains all of the articles that will help CSRs and Producers on how to use the Text Messaging product to handle day to day tasks.
Please Note: The Text Messaging product is for your agency to contact your customers. It is not designed to be an internal communication feature for the ag...
Thu, 29 Jan, 2026 at 11:23 AM
EZLynx has created the EZLynx Virtual Agent also known as Eva. Eva will help you spend less time on manual tasks and more time on customer relationship ma...
Tue, 4 Nov, 2025 at 12:46 PM
This article holds the most common questions asked about the Text Messaging product. TABLE OF CONTENTS What is our Agency's Text Messaging Numb...
Mon, 10 Feb, 2025 at 4:57 PM
We are excited to announce that with this release, we have updated our Communication Center Calls and Messages pages to give you a consistent, easy-to-use...
Mon, 10 Feb, 2025 at 4:57 PM
Due to recent changes in telecom carrier rules, our SMS integration (Twilio) now requires EZLynx to provide additional information for customer accounts t...
Mon, 10 Feb, 2025 at 4:57 PM
Due to recent changes in telecom carrier rules, our SMS integration (Twilio) now requires EZLynx to provide additional information for customer accounts t...
Mon, 10 Feb, 2025 at 4:57 PM
Quote By Text provides comparative rates via text messages, an efficient paper-free method. It sends predetermined messages to gather information to compl...
Mon, 10 Feb, 2025 at 4:57 PM
As text messaging becomes one of the most common communication tools, creating text messaging templates will allow you to engage more effectively with your ...
Thu, 10 Apr, 2025 at 5:23 PM
With this release, we are excited to announce the new Text Messaging Personalization feature! As text messaging becomes one of the most common communic...
Thu, 10 Apr, 2025 at 5:24 PM