Text Messaging
This folder contains all of the articles that will help CSRs and Producers on how to use the Text Messaging product to handle day to day tasks.
With our Text Messaging product, your agency gets a unique text messaging number which is used to send and receive unlimited text messages from your custome...
Thu, 4 Apr, 2024 at 3:37 PM
EZLynx has created the EZLynx Virtual Agent also known as Eva. Eva will help you spend less time on manual tasks and more time on customer relationship mana...
Wed, 25 Aug, 2021 at 3:11 PM
This article holds the most common questions asked about the Text Messaging product. TABLE OF CONTENTS What is our Agency's Text Messaging Number...
Thu, 8 Apr, 2021 at 8:58 PM
We are excited to announce that with this release, we have updated our Communication Center Calls and Messages pages to give you a consistent, easy-to-use &...
Thu, 8 Apr, 2021 at 8:47 PM
Due to recent changes in telecom carrier rules, our SMS integration (Twilio) now requires EZLynx to provide additional information for customer accounts to ...
Fri, 22 Sep, 2023 at 4:41 PM
Due to recent changes in telecom carrier rules, our SMS integration (Twilio) now requires EZLynx to provide additional information for customer accounts to ...
Thu, 25 May, 2023 at 5:16 PM